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Zach

Head Of Transformation

Optum

USC, 2007
UCLA Anderson MBA

https://www.linkedin.com/in/zacharyg/

Zach serves as Head of PacWest Transformation for Optum Care. In this capacity, he is accountable for driving progress toward a share services backbone, common approaches to patient experience, and alignment on core elements of Optum's clinical model across 14+ large legacy provider groups serving 2.5M+ patients across the West Coast. Prior to this role, Zach served as General Manager of Optum's Long Beach community, leading a team in serving 45,000+ fully delegate patient lives across South LA County. He previously led California Clinical Performance, accountable for identifying and delivering meaningful reductions in the cost of care through medical management and network strategy initiatives.

UCLA Anderson

UCLA Anderson

Healthcare, Medical & Wellness

Strategic Management and Executive

Political Science, American Studies

Honors Student

Scholarship Recipient

Took Out Loans

Student Athlete

First Generation College Student

Q1Career path

Resilience

Career Exploration

Overcoming Challenges

2:13

"It was very passionate about that topic had the opportunity to work in that space"

Q2Main responsibilities

Healthcare Management

Organizational Transformation

Strategic Leadership

1:45

"It's a chance to take a lot of smaller organizations and try to build one large organization out of them."

Q3Day in the life

Stakeholder Management

Project Management

Data Analysis

1:39

"a lot of stakeholder Management in that capacity with my team just to kind of think through things that have been up to today."

Q4Most important skills - role

Problem-Solving

Intellectual Curiosity

Communication

1:30

"Honestly, I would say intellectual curiosity a lot of the stuff that we do is learnable. You can learn how to code and Excel you can learn SQL"

Q5Favorite parts - role

Executive/Leadership

Project Management

Problem-Solving

1:00

"In this capacity I get to combine some of that kind of strategy work with some of that field operations experience"

Q6Biggest challenge - role

Communication

Leadership

Change Management

1:33

"The ability to build consensus, the ability to get people to change their mind is an incredibly important soft skill."

Q7Favorite parts - industry

Healthcare

Value-Based Care

Business Strategy

1:19

"I think we have a fundamentally broken healthcare system in this country. That does not serve a lot of Americans very well."

Q8Who thrives in industry

Communication

Curiosity

Networking

1:57

"Don't be afraid to ask seemingly dumb questions. People who assume asking questions that may make them look dumb are generally ineffective,"

Q9Wish known before - industry

Communication

Leadership

Problem-Solving

1:20

"As you move along in your career, so much of what you do becomes managing human emotions, human politics, building consensus."

Q10Entry-level positions

Healthcare

Analytics

Data Analysis

2:02

"if you have an interest in being closer to care directly on serving patients in the clinic or serving patients and understanding their benefits or working with providers to understand how to make the most of being part of our Network."

Q11Significant lesson - career

Executive/Leadership

Overcoming Challenges

Communication

1:26

"Don't be afraid to ask questions."

Q12College ideas for success

Communication

Problem-Solving

Career Exploration

1:49

"I think there's something to be said for a variety of experiences. You put yourself in a variety of circumstances that are going to challenge you."