901 Advizers
Frances
Retiree
AT&T
University of Redlands, 1994
University of LaVerne MSLM
Minds Matter
Q1Career path
Customer Service
Management
Career Development
3:02
"I was going to college part-time, and then I had to get a job to support myself."
Q2Main responsibilities
Coaching
Marketing
Communications
1:40
"field marketing, which is sort of a combination of training and touting the current promotions to the field and also coaching the managers"
Q3Day in the life
Project Management
Teamwork
Communication
2:09
"one thing I loved about marketing was the fact that it was never a dull moment"
Q4Most important skills - role
Thoroughness
Meticulousness
Attention to Detail
1:48
"You have to dot i's and t's and review and have many sets of eyes looking at your product just in case something is missed by mistake."
Q5Favorite parts - role
Project Management
Teamwork
Results-Oriented
1:20
"I loved my team. We had just great relationships and great interactions and, um, so that was, and it was also something different every day."
Q6Biggest challenge - role
Communication
Executive/Leadership
Overcoming Challenges
2:02
"Preparing presentations to senior leadership is frustrating because they don't want a lot of detail, they just want the top line."
Q7Favorite parts - industry
Adaptability
Career Development
Technology
1:32
"that really afforded me the opportunity to change jobs, to always be fresh. I had like nine different jobs while I was at the company."
Q8Who thrives in industry
Problem-Solving
Communication
Creativity
1:20
"You gotta be meticulous, creative, a good listener, and not be afraid to express yourself."
Q9Wish known before - industry
Mentorship
Career Development
Networking
2:08
"you have to find someone to mentor you. The role of mentor should be somebody independent from your chain of command."
Q10Entry-level positions
Marketing
Entry-Level Positions
Leadership Development
1:30
"At&t has a pretty robust recruitment program. They go directly to colleges and recruit for roles in the company."
Q11Significant lesson - career
Ethics
Professionalism
Integrity
1:33
"If you have to ask if something is right, moral, or ethical, then it probably isn't."
Q12College ideas for success
Resilience
Persistence
Determination
0:39
"Don't give up. Just don't, don't ever give up. And those are skills that will serve you well throughout your life. So don't give up."

