Nicolas

"defining overall research strategy, to inform the design and development of digital tools and products, to help the public better access federal government services."

"I get a very clear division between meetings portion of the day, and then alone work time."

"public speaking and presentation skills are also really critical"

"My current role allows me to focus on what I loved about doing research in academic settings without the stuff that I didn't love."

"There's a lot of red tape, a lot of regulations that govern how I, as a federal contractor, uh, can engage with members of the public."

"Learning to speak another language opens up this whole world of experience and stories that I didn't have access to before."

"being curious is also critical. Being curious about your participants when you're doing research and bringing curiosity into all of your interactions with coworkers and team members as well"

"Even at the senior level...you don't need to know everything or solve everything on your own."

"I think there's, there's plenty of opportunities for undergraduate students who are interested in UX research."

"Know your values and follow that and let that guide you."

"choosing a major that was meaningful and motivating to me"

"it allowed me to, to truly follow what I was interested in, um, without too much emphasis on the, the financial returns on it."