902 Advizers

Haley

Accessibility Specialist

Salesforce

Elon University, 2015
Masters of Education in Curriculum & Instruction (focus: Digital learning); University of Illinois Urbana-Champaign

Haley Shust has over 8 years of experience in facilitation, learning design, and content strategy across industries including education, publishing, and technology.
Technology
Education
Biology & Related Sciences
Took Out Loans
Worked 20+ Hours in School
Greek Life Member

Q1Career path

Teaching

Education

Career Exploration

1:45

"I learned that I really loved talking to people and educating them and of course learning myself in the process."

Q2Main responsibilities

Quality Assurance

E-Learning

Accessibility

1:04

"My core objective is to make any learning experience in our entire internal learning ecosystem more equitable."

Q3Day in the life

Communication

Accessibility

Problem-Solving

1:20

"If so, I'll address 'em promptly, making sure that they can carry on with their day and get all of their blockers addressed from there."

Q4Most important skills - role

Simplification

User Experience (UX)

Empathy

1:18

"But we have to consider how a user experience can be streamlined and made accessible, meaning less clicks, less searching around for the content that you need, and more about simplifying the process to get to their learning."

Q5Favorite parts - role

Networking

Collaboration

Mentorship

0:42

"People tend to be really open to just having coffee chats and allowing you to ask about how they got to where they were or mentoring you to perform a certain role or skill."

Q6Biggest challenge - role

Project Management

Communication

Overcoming Challenges

1:24

"But it doesn't mean that we can't make iterations to improve on it over time."

Q7Favorite parts - industry

Innovation

Accessibility

Artificial Intelligence

1:16

"Artificial intelligence is definitely gonna change the way that designers work. It's certainly changed the way that I work."

Q8Who thrives in industry

Lifelong Learner

Inquisitive

Empathetic

1:17

"If you are thinking about your customer, if you're thinking about your learners, then chances are you're going to create something that they're going to like."

Q9Wish known before - industry

Overcoming Challenges

Industry Realities

Achieving Goals

1:04

"Changes happen slowly at such a large organization, especially ones that impact the technology we work with."

Q10Entry-level positions

Accessibility

Instructional Design

Learning Design

1:09

"I would recommend starting in some sort of a entry-level role for a learning designer."

Q11Significant lesson - career

Inclusive Learning

Contextual Learning

Accessibility

2:14

"Learning is coupled and linked to specific context; timing, how you feel, and your setting all matter."

Q12College ideas for success

Knowledge Retention

Communication

Teaching

1:21

"So anytime you have a chance to learn something new, one of the best things you can do to reinforce that knowledge and maintain it is to teach it back to other people."