823 Advizers
Kassandra
Consultant
Four Seasons Hotels And Resorts
Texas Christian University- 2009
Southern Methodist University - Masters in Teaching and Learning
Q1Career path
Hospitality
Career Development
Nonprofit
1:05
"I joined teacher for America and spent four years in education both as a teacher and an academic counselor"
Q2Main responsibilities
Technology Implementation
Training and Development
Leadership Development
0:55
"a lot of focus on training on learning whether it's creating resources or actually facilitating training"
Q3Day in the life
Flexibility
Training and Development
Global Teamwork
1:12
"It is really flexible, which has been really great for someone like me who has a really young family."
Q4Most important skills - role
Passion for Service
Interpersonal Skills
Communication
1:03
"I think my ability to connect with people has been the biggest asset."
Q5Favorite parts - role
Passion for Service
Global Teamwork
Hospitality
1:04
"You can't teach someone to smile, for example, but you can teach someone maybe our computer systems."
Q6Biggest challenge - role
Language Barriers
Training and Development
Communication
0:58
"a lot of my role is focused on teaching and that can be difficult when you are working with people or English is not their first language"
Q7Favorite parts - industry
People Skills
Customer Service
International Travel
0:54
"the opportunity to go all over the world that I would have probably never been exposed to you had I just stayed in one industry"
Q8Who thrives in industry
Communication
Networking
Attention to Detail
0:45
"People who are great at making personal connections...those that are really exceptional have the ability to make connections and attention to detail."
Q9Wish known before - industry
Luxury Hospitality
Emotional Intelligence
Customer Service
1:54
"There's a lot of emotions tied to that and I don't think that I was mentally prepared for that."
Q10Entry-level positions
Management
Entry-Level Positions
Hospitality
1:20
"I think it's important to understand all of the roles."
Q11Significant lesson - career
Job Search Strategies
Work-Life Balance
Career Exploration
1:21
"We should come to work with our day off selves."
Q12College ideas for success
Leadership
Teamwork
Communication
1:27
"getting involved. Doing the things that you're really passionate about was really great"
Q13How identity impacted career
Diversity and Inclusion
Leadership
Mentorship
1:33
"it wasn't until I went to University that I realized sort of the impact that that had."