Mike

"And, uh, that is what led me to, uh, Coinbase, which is where I, I'm now, uh, and have been there, um, a little over two and a half years."

"main responsibilities are keeping the clients happy and growing revenue"

"it's different every day"

"Being responsive and communicative is vital, even over-communicating and over-explaining to internal teams and clients."

"Being around unique client situations every day is very interesting."

"Some clients can be difficult to deal with and be pretty demanding, so that kind of comes with the territory."

"The crypto industry is always changing and evolving, and it's basically like a rollercoaster. There's like never a dull moment for better or worse."

"The people who thrive are adaptable, curious, and open-minded."

"the difference in client's knowledge of crypto...some clients being really, really in the weeds and knowing as much or more about crypto than some of the smartest people that we have internally. Versus some clients that know almost nothing at all."

"I think there's, um, there's a lot. So Coinbase definitely has internships. I think a lot of crypto companies do."

"go above and beyond, uh, just a little bit, but do it consistently and you'll automatically be like top tier of your colleagues"

"an internship in an office will give you some sense of like what the business world is like. I think that's good."

"studying humanities, like English and then getting into finance, I'd say, it's something unconventional, but something you can absolutely do if you wanted to."