Yolanda

"The internship helped me to launch into a full-time job with that with the Merit systems protection board."

"I received the alerts and then in my office we transfer the alert to the different support services that can help that student."

"it's a lot of case management and partnership building along the way"

"perseverance is being willing to call them again to reach out to them to follow up with them"

"I really enjoy working with my team; we have a really fun team."

"One of the biggest challenges is faculty buy-in; we can't really do our work unless we get the alerts from faculty."

"I love education because I am a life learner. And so I'm always learning new things."

"In education, you've got to come into it for the long term. Most faculty stay the long term because they become part of the institution."

"I wish I would have known that students a lot of students are not responsive to the services being offered."

"So there's just a lot of opportunity some jobs require a bachelor's so if you even have a bachelor's your 50% more educated than a lot of other applicants here at Mount Sac."

"You got to love what you're doing."

"I needed a paid internship. I could not afford a non-paid internship because I have my family supporting me."

"I was always aware that I needed to be very open-minded. I always stayed curious about learning and moving. I was never afraid to try new things."